Frequently Ask Questions
What kind of products can I buy on Dhatu?
Dhatu offers a wide range of organic and bio-based farming products including Dr. Soil biofertilizers, seeds, organic sprays, Bijopachars seed treatments, decomposers, bio stimulants, gardening tools, and farm equipment. We support both home gardeners and large-scale farmers.
What is Dr. Soil and why should I use it?
Dr. Soil is developed by Microbi Agrotech, a company dedicated to sustainable farming solutions. Backed by years of research, Dr. Soil biofertilizers enrich soil health, regenerate degraded soils, boost nutrient availability, and improve crop yields naturally. Trusted by 5 lakh+ farmers across India, Dr. Soil reduces dependency on chemical fertilizers, promotes eco-friendly practices, and supports safe, residue-free farming for people, plants, and the planet.
Does Dhatu provide seed treatments like Bijopachars?
Yes, Dhatu offers Bijopachars seed treatments along with decomposers and bio-stimulants to help improve germination, soil health, and crop resilience.
Do you deliver all over India?
Yes, we deliver across India. Shipping
times and charges may vary depending on your location and the size of your
order.
How do I order products from Dhatu?
You can order easily through our online store at dhatu.shop. Choose your products, add them to cart, and enjoy fast home delivery across India.
How can I track my order?
Once your order is shipped, you willreceive a tracking link via WhatsApp. You can also check your order status bylogging into Dhatu using your phone number.
What if I receive a damaged or incorrectproduct?
We’re sorry to hear that! Please contact us
immediately with your order number and photos of the product at
info@microbiagro.com. Our team will assist you with a replacement or refund.
Why do farmers trust Dhatu?
Dhatu App is trusted by 5 lakh+ farmers across India for its quality products, expert guidance, sustainable solutions, and reliable delivery.
How long does shipping take for Dhatu products?
Orders are usually processed within 24–48 hours. Delivery timelines vary by location, but most products reach customers within 3–7 business days across India.
Can I track my Dhatu order after purchase?
Yes, once your order is shipped, you will receive a tracking link via WhatsApp so you can monitor your delivery status in real-time.
How do I cancel or modify my Dhatu order?
Orders can be cancelled or modified before dispatch. To request a cancellation, please contact our support team at +91 9099262233 (Support Number) or email us at contact@microbiagro.com. Once shipped, cancellations are not possible, but you can request a return or exchange as per our policy.
How do I order products from Dhatu?
You can order easily through our online store at dhatu.shop. Choose your products, add them to cart, and enjoy fast home delivery across India.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at info@microbiagro.com.
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