Frequently Ask Questions
What kind of products can I buy on Dhatu?
Dhatu offers a wide range of carefully
selected organic and bio-based farming products, gardening supplies, seeds,
fertilizers, and farming equipment from trusted brands. We support both small
home gardeners and large-scale farmers.
Are all products on Dhatu organic?
Yes! At Dhatu, we are
committed to promoting natural and chemical-free farming. All our products are
either organic or bio-based and verified for quality and safety
Do you deliver all over India?
Yes, we deliver across India. Shipping
times and charges may vary depending on your location and the size of your
order.
How can I track my order?
Once your order is shipped, you willreceive a tracking link via WhatsApp. You can also check your order status bylogging into Dhatu using your phone number.
What if I receive a damaged or incorrectproduct?
We’re sorry to hear that! Please contact us
immediately with your order number and photos of the product at
info@microbiagro.com. Our team will assist you with a replacement or refund.
How do I know which product is right for my farm or garden?
Each product page has detailed
descriptions, usage instructions, and recommendations. If you still need help,
feel free to reach out to us at our central support number +91 9099262233 — we
are happy to guide you.
Can I cancel or change my order after placing it?
You can request a cancellation or change
within a few hours of placing your order. Please email us at info@microbiagro.com.
store as soon as possible.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at info@microbiagro.com.
Other inquiries? Let's chat.
Please email us at info@microbiagro.com.